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UCCX – CAD user cannot login – ID not found
I was looking at this issue for an agent who was getting the following error when trying to login to CAD (Cisco Agent Desktop). The UCCX server was version 7.0 windows Box. Make sure these steps are...
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Scenario#41 – UCCX CAD Agent Issue in Call routing
Customer reported a problem about their UCCX version 8.5.1.11001-35 for CAD Agents. This is what they say about the problem: We have a UCCX Agent with a 9951 Cisco Phone with 2 Lines. First line is the...
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